At SKUPlugs, connecting Erply to Shopify is designed to be simple and guided. First, sign in to your SKUPlugs account and choose the Erply–Shopify integration from your dashboard. Next, connect your Erply account by entering your API credentials, which allows secure access to product, inventory, and customer data. After that, connect your Shopify store by authorizing SKUPlugs through Shopify’s app permission screen. Once both platforms are linked, you’ll configure sync preferences, including product selection, inventory locations, pricing rules, and order flow direction. You can also define how variants, taxes, and customer data should be handled. After saving your settings, initiate the first data sync. SKUPlugs automatically maps fields between both systems and validates data before transfer. Finally, monitor the sync dashboard to confirm successful data flow. Our integration runs continuously in the background, ensuring both systems remain aligned without manual intervention.

Yes. SKUPlugs supports connecting multiple Shopify stores to a single Erply account, making it ideal for businesses managing different brands, regions, or sales channels. Each Shopify store can be linked as a separate connection within your SKUPlugs dashboard while still pulling product and inventory data from the same centralized Erply database. This structure allows you to control which products sync to each store, assign different pricing structures, and manage inventory by location. Retailers often use this setup to maintain one master catalog in Erply while operating multiple online storefronts with unique assortments. SKUPlugs also helps prevent data overlap by keeping store-level settings independent, so changes in one store do not unintentionally affect another. Orders from each Shopify store can be pushed back to Erply in an organized format, preserving store identity for reporting and fulfillment. This approach supports scalable growth while maintaining operational clarity and consistency across all connected sales channels.

Most businesses complete the initial Erply–Shopify integration setup through SKUPlugs within 30 to 60 minutes. The process is streamlined because there is no custom development required and the connection is established through secure API authorization. Setup time mainly depends on the size of your product catalog and how detailed your configuration preferences are. For example, businesses with thousands of SKUs or multiple inventory locations may spend additional time reviewing mapping and sync settings. After the connection is established, the first data sync typically runs automatically and may take additional time based on catalog size. SKUPlugs provides a live dashboard so you can monitor sync progress in real time. Once the initial sync completes, ongoing synchronization runs automatically in the background. Our team also provides setup guidance and documentation to help ensure a smooth onboarding experience. Most retailers are fully operational with synchronized products, inventory, and orders on the same day they begin the integration.

No coding knowledge is required to integrate Erply with Shopify using SKUPlugs. The integration is built for business users, not developers, and the entire setup process is handled through a user-friendly interface. Instead of writing scripts or managing APIs manually, you simply connect both platforms using secure credentials and choose your synchronization preferences. SKUPlugs automatically handles data mapping, format conversion, and communication between systems. This eliminates the need for technical expertise while still delivering enterprise-level integration performance. You can manage product sync rules, pricing updates, inventory behavior, and order flow through intuitive settings panels. Even advanced features such as variant mapping and multi-store management are configured through guided options. Businesses that previously relied on manual exports or custom development often find SKUPlugs significantly reduces operational complexity. Our support resources and documentation are also available to help you configure the integration quickly and confidently without technical background or programming skills.

Yes. SKUPlugs enables near real-time inventory synchronization between Erply and Shopify to ensure accurate stock visibility across channels. Whenever inventory levels change in Erply due to sales, returns, or stock adjustments, those updates are automatically transmitted to Shopify without manual action. This continuous synchronization helps prevent overselling, reduces stock discrepancies, and improves customer trust. SKUPlugs monitors inventory changes through secure API communication and pushes updates based on your configured sync frequency. Retailers with multiple locations can also choose how inventory is allocated or displayed online. The system supports both centralized and location-based inventory management depending on your business model. Because synchronization happens automatically, staff do not need to perform manual uploads or periodic updates. The result is a unified inventory view across physical and online sales environments. This real-time alignment is especially valuable for omnichannel retailers who rely on accurate stock information to support in-store pickup, online sales, and efficient fulfillment operations.

SKUPlugs fully supports product variants such as size, color, style, and other attributes when syncing between Erply and Shopify. During setup, the integration automatically maps variant attributes from Erply to Shopify’s variant structure, preserving SKU-level detail and product organization. Each variant maintains its unique SKU, price, inventory quantity, and attribute values. This ensures that customers see accurate options online and that inventory is tracked correctly at the variant level. If your catalog includes matrix products or configurable items, SKUPlugs converts them into Shopify-compatible variant formats without requiring manual adjustments. Updates made to variant pricing or stock in Erply are automatically reflected online based on your sync settings. The integration also supports adding new variants and updating existing ones without creating duplicates. This structured approach ensures consistent product presentation, accurate inventory tracking, and seamless catalog management across both platforms while reducing the need for manual product maintenance.

Yes. SKUPlugs gives you full control over which products sync between Erply and Shopify. During configuration, you can define product filters based on categories, collections, tags, or specific SKUs. This allows you to publish only selected items to your online store while maintaining a broader catalog in Erply for in-store sales or internal use. Businesses often use this feature to manage seasonal items, online-only products, or region-specific assortments. You can also exclude discontinued or inactive products from synchronization to keep your Shopify catalog clean and relevant. SKUPlugs applies these rules automatically during each sync cycle, so you do not need to manually manage product availability. Changes to your product selection criteria can be updated anytime through your integration dashboard. This flexibility ensures your online catalog always reflects your merchandising strategy while maintaining a single source of truth in Erply for product and inventory management across all retail channels.

Yes. SKUPlugs supports automatic synchronization of customer profiles between Erply and Shopify to maintain consistent customer records across systems. When a new customer is created through an online order or account registration, their information can be transferred to Erply based on your sync configuration. Likewise, existing customer records in Erply can be shared with Shopify to support personalized shopping experiences. Synced data typically includes customer name, email, phone number, billing and shipping details, and account identifiers. This unified customer view helps businesses deliver better service, manage loyalty programs, and streamline order fulfillment. SKUPlugs ensures that customer data is structured correctly during transfer and prevents incomplete records from syncing. The integration also supports updating customer details when changes occur in either platform. By maintaining consistent customer profiles across both systems, businesses gain more accurate reporting, improved marketing insights, and a seamless experience for shoppers interacting with both online and in-store environments.

SKUPlugs includes intelligent matching logic to minimize duplicate customer records when syncing between Erply and Shopify. The integration compares key identifiers such as email address, phone number, and customer name to determine whether a record already exists before creating a new one. If a match is found, the existing customer profile is updated rather than duplicated. This helps maintain a clean and unified customer database across both platforms. In cases where partial data exists or multiple matches are possible, SKUPlugs follows defined priority rules to determine the most accurate record to update. Businesses can also configure sync behavior to control how customer updates are handled. Maintaining accurate customer data improves reporting accuracy, enhances personalization, and prevents fragmentation of purchase history. The system continuously applies duplicate-prevention logic during ongoing sync cycles, ensuring data integrity over time. This automated approach significantly reduces manual cleanup and supports reliable customer relationship management across online and offline sales channels.

Yes. SKUPlugs ensures that order and purchase data flows between Erply and Shopify to maintain a consistent transactional record. When an order is placed in Shopify, the integration transfers relevant order details to Erply, including purchased items, quantities, pricing, and customer association. This allows retailers to maintain a comprehensive purchase history within their central retail system. The synchronized data supports accurate reporting, inventory tracking, and customer insights. Businesses can view sales performance across channels without manually consolidating records. Purchase data syncing also helps support returns, exchanges, and customer service interactions because staff can access a unified order history. SKUPlugs ensures that order data is validated and structured correctly before transfer, preventing incomplete records from entering the system. By aligning transaction history across both platforms, retailers gain a clearer view of customer behavior and sales trends, enabling better decision-making and a more cohesive omnichannel retail experience.

Yes. SKUPlugs automatically syncs product pricing from Erply to Shopify based on your configured rules. When prices are updated in Erply, those changes are transmitted to Shopify without manual intervention. This ensures that customers always see accurate pricing online and eliminates the need for manual price updates across systems. Businesses can define pricing behavior, including base price syncing, promotional pricing, and location-specific pricing structures. The integration supports both standard and variant-level pricing updates, ensuring consistency across all product configurations. Retailers who manage dynamic pricing strategies benefit from having a single source of truth for pricing in Erply while SKUPlugs handles distribution to Shopify. Automatic price synchronization reduces operational workload and minimizes the risk of discrepancies between online and in-store pricing. By keeping product pricing aligned across platforms, businesses maintain transparency, improve customer trust, and support efficient retail operations across multiple sales channels.

If products are not syncing, several configuration factors may be responsible. The most common cause is product eligibility settings, such as filters that exclude certain categories, inactive items, or missing SKU identifiers. SKUPlugs requires essential product data such as SKU, price, and inventory information to complete synchronization. Another possible reason is that the initial sync has not been triggered or is still processing large catalog data. Authentication issues between systems can also interrupt synchronization if credentials have changed or expired. Additionally, variant mapping conflicts or incomplete product data structures may prevent transfer. SKUPlugs provides a sync log and dashboard where you can review errors and validation messages. These insights help identify and resolve issues quickly without technical intervention. In most cases, correcting product data completeness or adjusting sync rules restores normal operation. Our documentation and support resources are also available to help businesses quickly resolve product synchronization challenges and maintain smooth data flow.

The most common integration issues typically relate to data structure mismatches, missing product identifiers, or configuration settings that restrict synchronization. For example, products without SKUs or inventory values may not sync because essential data fields are required. Another frequent issue involves variant mapping conflicts when product structures differ between systems. Authentication interruptions can occur if access credentials change or permissions are revoked. SKUPlugs helps resolve these issues through real-time sync logs and validation alerts that identify the exact cause of the problem. Many issues can be resolved by verifying product data completeness, reviewing sync filters, and confirming connection authorization. Businesses managing large catalogs may also experience delays during the initial sync, which is normal and resolves automatically once processing completes. SKUPlugs is designed to detect and report issues clearly so users can correct them quickly. With proper configuration and monitoring, most integration challenges are easily prevented or resolved without technical complexity.

Yes. SKUPlugs is specifically designed to support omnichannel retail by creating a unified operational environment between Erply and Shopify. The integration ensures that products, inventory, pricing, customers, and orders remain consistent across both physical and online sales channels. This unified data structure allows retailers to manage operations centrally while delivering seamless shopping experiences across touchpoints. Businesses can support features such as buy online, pick up in store, unified customer profiles, and consistent pricing across locations. Real-time inventory synchronization helps prevent overselling and improves fulfillment accuracy. SKUPlugs also supports multi-store management and centralized reporting, enabling retailers to scale operations efficiently. By eliminating data silos, the integration improves visibility, operational control, and customer experience. Retailers seeking to connect their point-of-sale environment with their ecommerce presence find this integration particularly valuable for maintaining consistency while expanding their reach across multiple channels and customer interaction points.

Data security is a core priority in the SKUPlugs integration. All data transferred between Erply and Shopify is transmitted through secure API connections that use encrypted communication protocols. This ensures that sensitive business and customer information remains protected during synchronization. SKUPlugs follows industry-standard security practices, including authentication validation, permission-based access, and secure data handling procedures. The integration only accesses the data necessary to perform synchronization tasks and does not store sensitive information beyond operational requirements. Continuous monitoring and validation processes help ensure data integrity during transfer. Businesses maintain full control over their connection settings and can manage access permissions at any time. By combining secure communication infrastructure with controlled data handling practices, SKUPlugs provides a reliable and protected integration environment. Retailers can confidently synchronize critical operational data while maintaining compliance with modern security expectations for ecommerce and retail technology ecosystems.